Multi-channel AI outreach is liveSee it in action
Built for IT Services & MSPs

Stop Sounding Like Every Other MSP

Your vCIO goes on camera once. Every prospect gets a researched video, so the stack conversation starts early.

TL;DR

Outvid for IT Services & MSPs

The short answer
MSPs and IT services firms use Outvid to send researched, personalized video from a named AE or founder to SMB owners on curated assessment-target lists. Scripts reference the prospect's vertical, likely incumbent setup, and the compliance or downtime risk that justifies booking the assessment call. Trust-first outbound for a trust-first buyer.

Built for the modern sales stack

HubSpotSalesforceLinkedInAttioInstantlyWhatsAppClayCalendly

What lands

What a prospect in IT Services & MSPs opens

The prospect and the opening line come from IT Services & MSPs.

A

Alex Masson

Promotions

Quick question about your pipeline

9:12 AM

Hi there, I came across your company and wanted to see if you're open to a quick 15-minute call about how we help teams...

AI-generated sales video avatar

Your Name

Video Message

Made this video for you, Janet

Just now
Prospect company research preview
0:47

Hey Janet, looked at Webb & Hart's website and saw you scaled to two offices in the last year.

Click to watch your personalized video →

NEW

The IT Services & MSPs problem

Challenges in IT Services & MSPs outreach

MSP Offerings Sound Identical in Text

Every MSP pitches managed endpoints, 24/7 NOC, security stack, and proactive monitoring. The buyer skims the email and concludes you are interchangeable with the last six MSPs who pitched them this quarter.

Stack Displacement Cycles Are Long and Trust-Heavy

Replacing the incumbent IT vendor means moving identities, endpoints, backups, and helpdesk workflows. SMB owners delay these decisions for years unless they trust the vendor on a personal level — which a templated email cannot build.

SMB Buying Is Relationship-First

Owners of 30-200 employee businesses buy from people they like. They want to see a face, hear a voice, and feel that the MSP rep understands their world. Cold emails skip past every signal that builds that relationship in the first touch.
The solution

The Face-Time Pitch That Wins MSP Trust — at Scale

Outvid trains an AI clone of your top BDR, account exec, or founder, then researches each SMB owner on your list. Every one receives a researched, personalized video referencing their industry, their employee count, and the specific compliance or security risk most relevant to them — without your reps recording videos one at a time.

Industry-Vertical Script Templates

Build separate scripts for the verticals your MSP services — legal, medical, manufacturing, financial. Each script names the prospect's specific compliance pain (HIPAA, FINRA, NIST) without your reps memorizing every regulation.

Incumbent-Aware Personalization

Reference the prospect's likely current setup — break-fix vendor, generalist MSP, or in-house IT — and tailor the assessment pitch to the displacement story that fits. Each video meets the buyer where their current pain actually is.

Quarterly QBR and Upsell Video at Scale

Beyond new logo outbound, use Outvid for retention. Personalized quarterly business review videos and security-product upsell videos from a named CSM drive renewal and expansion conversations far above email baseline.

Example hooks

Example video hooks for IT Services & MSPs

Outvid drafts a fresh opener per prospect from what its research turns up.

MSP reaching the owner of a 60-employee law firm with a generalist break-fix vendor

Hey Janet — looked at Webb & Hart's website and saw you scaled to two offices in the last year. Most firms your size on a break-fix model start hitting downtime that bills against attorney hours rather than IT. I put together a 45-second video on what the assessment looks like and the three things we usually find at firms in that growth zone.

MSP reaching a CFO at a 120-person manufacturing company

Hi Tom — I saw Carter Manufacturing just added a second shift. That usually means more endpoints, more shift-handoff backup risk, and OT/IT crossover that smaller MSPs miss. Forty seconds on what a peer of yours found in their CMMC readiness assessment last month.

MSP reaching a managing partner at a medical specialty practice

Hey Dr. Reyes — Mountain Orthopedics moving to three locations is the exact growth phase where HIPAA exposure quietly multiplies. I made you a quick video on how we handle multi-site practices, including the part where we found two unencrypted backups at a peer's practice last quarter. Worth ten minutes?

Setup

How to get started

From recording to live campaign in minutes.

  1. Choose the Face of Your MSP

    MSPs win on people, not feature lists. Train Outvid on your founder, head of sales, or strongest vCIO — whoever already wins assessments in person. Their AI clone carries that voice into every researched, personalized outbound video.

  2. Build Vertical-Specific Script Templates

    Create scripts per vertical you serve: legal, medical, financial, manufacturing, professional services. Each template uses compliance-aware language and personalization variables that pull from your CRM or list.

  3. Upload Your SMB Target List With Industry Signals

    Pipe in target accounts from ZoomInfo, LinkedIn Sales Navigator, or local chamber lists. Outvid maps industry, employee count, and recent news so each video opens with something that proves you did the homework.

  4. Run Sequences That Combine Video + Follow-Up

    Launch a multi-step sequence: video on day 1, value email on day 3, LinkedIn touch on day 5. Outvid sequences route signals — replies, opens, clicks — to the right next step automatically.

How it arrives

Where the video actually lands

In email it opens a page built for them. In chat it plays in the thread. Either way it carries the research behind it.

Email

A GIF in the message. Clicking it opens their own page.

LinkedIn

The video plays right in the thread.

WhatsApp

Arrives as an attachment in the chat.

Instagram

Lands in their DMs, ready to play.

What's customized:Outvid researches every prospect and surfaces the signal that triggered the outreach, right on the page.

Sample prospect data, shown for illustration.

Common questions

Yes — and it's a particularly strong fit because MSPs win on personal trust. Sending a video that shows a real face and references the prospect's specific business reality is the strongest single lever an MSP has in cold outreach. It is the closest you can get to a chamber-of-commerce introduction at scale.

Forty to sixty seconds. Long enough to name the prospect's vertical, the likely incumbent setup, and the specific pain that warrants an assessment. Short enough that an SMB owner watches it in line at lunch before forwarding it to their office manager to book the call.

Absolutely. Many MSPs see their best ROI on existing-client upsell — personalized QBR videos, new-product launches like SAT or DLP, and renewal conversations. The AI clone of a client's named CSM drives expansion conversations that emails would simply not have triggered.

Personalization quality is determined by the script template plus the data fields you provide. The richer your prospect data (industry, vertical, employee count, recent funding or hiring news), the more specific the opening line. The video itself is rendered from your face and voice, so it looks identical to a self-recorded message.

Yes. MSPs using Outvid for vendor co-marketing (Microsoft, Datto, ConnectWise, Pax8, partner-led campaigns) see higher conversion than co-marketing emails because the partner's offer is delivered by a recognized face from the MSP — not the vendor's generic template.

Win More MSP Assessments With AI Video Outreach

MSPs and IT services firms use Outvid to book more assessments, win more MSAs, and drive expansion. Book a 20-minute walkthrough.

A

Alex Masson

Promotions

Quick question about your pipeline

9:12 AM

Hi there, I came across your company and wanted to see if you're open to a quick 15-minute call about how we help teams...

AI-generated sales video avatar

Your Name

Video Message

Made this video for you, Janet

Just now
Prospect company research preview
0:47

Hey Janet, looked at Webb & Hart's website and saw you scaled to two offices in the last year.

Click to watch your personalized video →

NEW